It was all quite funny.
As a friend and I approached Hollywood Video he told me how they always say “Welcome to Hollywood!” as he walks in and how slightly annoying it is.
So we walk in and I listen with anticipation. One guy is on the phone and the girl is far enough away that there’s no one to greet us. We grab a video and as we go to check out the girl says “How are you?” or “Hi” or something to that effect.
“Aren’t you going to say Welcome to Hollywood?” I asked.
“The bell didn’t go off!” she said defensively. “We’re like Pavlav’s Dog. If the bell doesn’t go off when people walk in we don’t know to say it.”
Her eyes darted back and forth nervously. Finally I decided to give her a break. “We’re not mystery shoppers so don’t worry.”
I forget the rest but we got lots of mileage out of her reaction. He continued complaining that it’s annoying and I imparted some old fact that it is said greeting shoppers at the door reduces the incidence of shoplifting like “We know you’re here.” (OK I found a random site that says the same.)
Perhaps in the end this whole experience made it worthwhile for Hollywood to do this as here I sit blogging about them even though it might reduce their chance of hiring anyone that’s not a woofer.
April 15 Postcript: This location has closed. Is this due to the nearby Blockbuster and their new (but incredibly confusing) program where you can rent online or in person? My friend joined Blockbuster and is thrilled that they ignore him upon entering.