I am documenting the process for pointing a domain that is hosted at GoDaddy that currently is pointing to a virtual dedicated server at GoDaddy to point to a server at another host.
(If you were NOT hosting your site previously on a virtual dedicated server at GoDaddy, see their simple instructions for pointing a domain you are hosting at GoDaddy to a third-party server.)
Because it took multiple calls to GoDaddy tech support and even a ticket to my new host (ServePath) to discover what was going wrong, I am sharing this information to save others much time and frustration. (GoDaddy’s Help does not document this process.)
This relates to a Linux setup. I’m not sure if it’s different for Windows.
1. First, if you had set up Custom Nameservers instead of using GoDaddy’s nameservers you need to change this.
GoDaddy’s instructions for pointing to a server at another host currently don’t tell you the info below. They tell you to go to Total DNS Control however this does not show up until you park your domains at GoDaddy by doing the following:
a. Log in and click on the domain you want to manage.
b. Click to update Nameservers
c. Select the GoDaddy parked nameservers and Save.
You can delete your custom name servers.
2. Change the IP address your domain hosted at GoDaddy points to, so it points to the server at your new host:
To Modify Your Name Servers in the NEW Domain Control Center
Please allow 24 hours for this to completely update. To change the IP address for your domain:
• Log in to your Account Manager.
• Select Manage Domains from the Domain Names menu.
• Click on the domain for which you wish to change the IP.
• Click Total DNS Control and MX Records.
• Under the A (Host) section, click the pencil icon for the first entry.
• Enter the new IP address into the Points To Ip Address: field.
• Click OK.
3. Change your MX records to point to the mail server at the new host.
If you are hosting a domain with Godaddy but have your email server hosted elsewhere, you need to modify your MX Records in your Account Manager. Otherwise you will not receive email!
Here are the instructions from GoDaddy for updating your MX Records.
Please consider this “unofficial help” and ask GoDaddy if you have any questions.
7 responses so far ↓
Mason // February 7, 2008 at 9:18 am |
This is great info! Thanks for posting it. We recently migrated our websites to Server Intellect and have found the process to be a breeze.
jayaprathab // February 14, 2008 at 10:00 pm |
recently i bought the monthly paid type hosting space, but i have my free hosting open and directed to the site,please tell me how to redirect to my paid server as it says the nae is used for hosting when i try the paid server setup
thankyou
Clancy // March 13, 2008 at 12:57 pm |
Maybe Server Intellect can help with that. They are very knowledgeable.
Mitch // June 16, 2008 at 10:14 am |
Clancy I agree 100% They are very knowledgeable. We moved 4 servers to Server Intellect with the help of their techs and support
TiDeS // July 1, 2008 at 1:22 am |
how can I host my friends domain on my hosting plan. My host plan is with godaddy and can support multiple domains.
Sharah // March 10, 2009 at 9:26 am |
ewww Goodday is nasty! Stick with Server Intellect as Mitch said, great company.
Emily // June 17, 2009 at 8:23 am |
GOdaddy sucks , their CSR is of no use at all.